Managed IT & Support Services —
Scalable & Secure Infrastructure
Ensure your business runs smoothly with our proactive IT management and dedicated support. Our expert team provides 24/7 monitoring, CRM maintenance, and responsive helpdesk services.
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Our Trusted Partners
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Design, automate, deliver, and manage critical IT and business services with intelligence powered by GenAI
Synexc's service management solutions combine IT service management, IT asset management, and CMDB with enterprise service management capabilities for departments including HR, facilities, and finance. Embedded AI-capabilities empower delivery teams to infuse intelligence within their existing ITSM practices and workflows seamlessly.
Read moreMulti-instance model for enterprise service management
Service desk instances with clear data and process segregation for multiple departments
Last-mile customizations
Low-code capabilities to create and deploy custom modules, forms, configurations and reports
Power of AI, without the hassles
Flexibility to leverage various AI technologies and LLMs contextually across workflows, and employee touchpoints
Why SOC 2 Certification process is Challenging
Traditional SOC 2 processes are tedious, manual, and audit-heavy.
Here's how Synexc removes the friction from your SOC 2 journey.
Complex Control Management
SOC 2 requires implementation and tracking of 100+ controls across security, availability, and more.
Our Solution
Pre-mapped SOC 2 controls with automated monitoring and role-based accountability.
Manual Evidence Collection
Collecting audit evidence manually is time-consuming and scattered across teams.
Our Solution
Real-time evidence collection across systems, users, and vendors in one audit-ready platform.
Auditor Coordination Chaos
Back-and-forth emails and documentation reviews delay audits.
Our Solution
Sprinto's audit room gives auditors controlled access to everything they need—zero email threads.
Costly & Resource Heavy
SOC 2 prep demands weeks of manual work and full-time compliance headcount.
Our Solution
Automated workflows and guided templates reduce cost and prep effort by up to 65%.
Inconsistent Monitoring
Control failures and drift often go unnoticed until it's too late.
Our Solution
Continuous compliance monitoring with alerts keeps you audit-ready 24/7.
Type I vs. Type II Confusion
Navigating readiness, implementation, and continuous compliance for both SOC 2 Type I and II is complex.
Our Solution
Sprinto supports both Type I & II with tailored workflows—no added complexity.
The Synexc Difference
Faster Certification
Average time savings for our clients
Cost Reduction
Average savings compared to traditional methods
Evidence Reuse
Across multiple frameworks with continuous monitoring
Everything You Need to Get SOC 2 Audit Ready
Our SOC 2 compliance platform automates the entire process. From scoping and control mapping to evidence collection, so you can move faster and stay audit ready with less effort.
Automate 90% of Compliance Tasks
Reduce prep time and eliminate manual effort with automated workflows and accelerate every stage of SOC 2 compliance.
Pre-mapped SOC 2 Controls
Built-in controls for SOC 2 that can be mapped to your assets in no time
Automated Evidence Collection
Capture and organize auditor approved evidences in real time
Expert-Guided Implementation
Work with compliance experts to tailor implementation to your SOC 2 scope
SOC 2 Enabled
General availability
Framework has
Areas
Criteria
Mapped to
Finish mapping your SOC 2 Security
4 out of 41 criteria are not mapped. Use Synexc AI to instantly get suggested controls.
Save on Compliance Without Compromise
Avoid expensive consultants, manual audits, and bloated internal processes. Syntexc's automation-first approach brings clarity, speed, and cost control to SOC 2 compliance.
No Added Headcount
Automate evidence collection, control mapping, and documentation updates so your team doesn't have to.
Built-In Security Training and Policy Management
Syntexc includes pre-approved training modules, policy templates, and IT control libraries helping you meet audit requirements without added cost.
Reuse your Compliance Work
Extend SOC 2 controls across other frameworks like ISO 27001 and GDPR without starting from scratch.
Readiness
Compliance check
Stay Audit-Ready, Continuously
SOC 2 isn't a one-time project. Syntexc continuously monitors controls and keeps you audit-ready year-round.
Real-Time Control Monitoring
Get alerted when controls break or drift
Automated Evidence Collection
We keep you audit ready by capturing evidences automatically in real time
Built for Type I & Type II
Syntexc supports both frameworks, with workflows built for ongoing compliance
SOC 2 (Service Organisation Control 2)
SOC 2 Security
EnabledSOC 2 Availability
EnabledSOC 2 Confidentiality
EnabledAccelerate Your SOC 2 Journey
Join 3000+ SaaS and tech teams using Synexc to simplify SOC 2 and unlock enterprise sales faster.
VPS Solutions
Experience Dedicated VPS Hosting with all the bells & whistles
Our VPS plans come fully loaded with all the latest features. Enjoy full control, customization, high-performance and more.
Latest Technology
Our Dedicated VPS servers are built and tested on the next-gen processors and chipsets before going to the market, delivering high-speed performance.
Guaranteed Resources
No overselling, nor the noisy neighbor problem! Thanks to our utilization of KVM hypervisors, offering guaranteed resources at all times.
Instant Provisioning
Most of Dedicated VPS solutions take hours or even days to deploy. But we've designed our Dedicated VPS servers to provision immediately. Get up and running in minutes!
Operating System Choice
Choose from a wide range of OS, no ifs and buts! CentOS, Debian, Ubuntu, Rocky Linux, Alma Linux, FreeBSD, OpenBSD and more.
Full Root Access
Take total control of your server environment with full root (SSH) access. Install custom software and configure your VPS exactly how you need it.
Enterprise Security
Your data is safe with our advanced DDoS protection, robust firewalls, and regular security patches, providing a fortress for your digital assets.
Expertise You Can Trust
19+
Countries Reached
500+
Projects Delivered
14+
Years Experience
100 M+
Data Surge
4+
Certifications
200+
Happy Clients
15+
Industries Served
4.9/5.0
C-SAT
Synexc Vertical-Focused Managed IT
Remote Support Challenges
Pain Points:
- Frequent technical glitches disrupting daily workflow
- Long wait times for IT issue resolution
- Difficulty in supporting a distributed or remote workforce
Solutions:
Get instant expert help anytime, anywhere. We provide real-time remote assistance to resolve your IT issues fast, ensuring your team stays productive without the need for on-site visits.
Our Managed IT
Services Process
A streamlined approach for flawless IT solutions.
Consultation
We start by understanding your IT challenges and business needs.
Assessment
We carry out a thorough assessment of your IT infrastructure.
Planning
Our team designs a specialized IT solution just for your business.
Implementation
The plan is executed with minimal disruption to operations.
Support & Monitoring
We offer continuous support and proactive monitoring for max uptime.
Optimization
We keep optimizing and upgrading your IT environment for competitive efficiency.
Transform Your
Business with Synexc
31% fewer abandoned calls – TechStyleOS
90% FCR (First Contact Resolution) – Lowell
7+ legacy platforms retired – Xerox
Book a Live Demo
Experience the future of AI-driven contact centers.
Frequently Asked Questions about Managed IT & Support
Answers to common questions about our comprehensive IT management and support services.
Our services include 24/7 infrastructure monitoring, CRM administration, technical helpdesk support, security management, cloud maintenance, and SLA-based performance guarantees.
Client Testimonials
Trusted by teams who
build and scale
with us
Our clients share their experiences of working with us, from transformation journeys to long-term partnerships built on measurable impact.
"The 24/7 monitoring provided by Synexc has been a lifesaver. We've seen a 40% reduction in system downtime since partnering with them."
Michael Chen
Operations Director, GlobalLogistics